Terms of service
1. Overview
This website is operated by Titan Beard Co. ("Titan Beard Co.," "we," "us," or "our"). Throughout the site, these terms apply to all visitors, customers, and anyone else who accesses or uses this site.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced here, such as our Privacy Policy and Refund Policy.
Please read these Terms carefully before using the site. If you do not agree to all of these Terms, you may not access the website or use our services.
We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the updated Terms.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
2. Who Can Use This Site
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or guardian to use the site.
You may not use this site for any unlawful purpose, and you may not violate any laws in your jurisdiction while using it, including intellectual property laws.
3. Products and Pricing
We make every effort to accurately describe our products, including scent profiles, ingredients, and sizes. However:
- Prices for our products are subject to change without notice.
- We reserve the right to limit quantities, discontinue any product, or refuse service to anyone, at our discretion.
- Colors, textures, and packaging may vary slightly from what's shown on the site due to the handcrafted, small-batch nature of our products.
- All product descriptions and pricing are subject to change without notice.
Product Claims
Titan Beard Co. products are grooming and cosmetic products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and no claims to that effect are made about any product on this site. Our products are formulated with an allergy-conscious carrier blend, meaning we've made deliberate ingredient choices with common sensitivities in mind — this is not a guarantee against allergic reaction. See Section 9 below.
4. Orders and Payment
When you place an order, you're making an offer to purchase a product. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory issues. If we cancel an order after payment has been processed, you'll receive a full refund for the cancelled portion.
You agree to provide current, complete, and accurate purchase and account information for all orders, including payment details, so we can complete your transaction and contact you if needed.
5. Shipping
Shipping timeframes and rates are listed on our Shipping Policy page. We ship to the addresses provided at checkout — please double check your shipping address before completing your order, as we are not responsible for orders shipped to an incorrect address provided by the customer.
6. Returns and Refunds
Our full refund terms are listed on our Refund Policy page. In short: you don't need to return anything. If your order arrives damaged, defective, or wrong, or if you don't love the scent, contact us within 30 days and we'll send a replacement or issue a refund.
7. Allergies and Sensitive Skin
We take allergy-conscious formulation seriously, and we list full ingredients for every product on its product page. Because everyone's skin is different, we recommend the following before regular use of any new product:
- Review the full ingredient list before purchasing or using any product.
- Apply a small amount to a limited area of skin and wait 24 hours before full use, especially if you have known sensitivities or allergies.
- Discontinue use immediately and consult a physician if you experience irritation, redness, or any adverse reaction.
- Keep all products out of reach of children.
Titan Beard Co. is not liable for allergic reactions or skin sensitivities. It is the customer's responsibility to review ingredients prior to purchase and use.
8. Intellectual Property
All content on this site — including the Titan Beard Co. name, logo, product names, scent names, artwork, photography, and site design — is the property of Titan Beard Co. and may not be copied, reproduced, distributed, or used without our written permission.
9. Disclaimer of Warranties; Limitation of Liability
We don't guarantee that your use of this site will be uninterrupted, timely, secure, or error-free.
This site and all products sold through it are provided "as is" and "as available," without warranties of any kind, either express or implied, except as expressly stated by us.
To the fullest extent permitted by law, Titan Beard Co., its owner, and any affiliated parties are not liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of this site or any product purchased through it, including but not limited to allergic reactions, skin irritation, or product dissatisfaction not covered by our Refund Policy.
Some states don't allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Titan Beard Co., its owner, and any affiliated parties from any claim or demand, including reasonable attorneys' fees, made by a third party arising from your breach of these Terms or your violation of any law or the rights of a third party.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.
12. Changes to These Terms
We may update these Terms at any time by posting the revised version on this page. Your continued use of the site after changes are posted means you accept those changes.
13. Contact Us
Questions about these Terms should be sent to:
Titan Beard Co.
Email: Support@titanbeardco.com
Phone: 806-543-8039